FAQ

We offer several delivery options to suit your needs, including standard shipping, express shipping, and in-store pickup. Delivery times and costs vary based on your location and the chosen delivery method.

Standard delivery typically takes 3-7 business days, while express delivery options can expedite your order to arrive within 1-3 business days. Delivery times may vary based on your location and product availability.

Yes, we offer international shipping to many countries. Delivery times and costs for international orders will vary based on the destination. Please check our international shipping page for more details.

We accept returns within 30 days of delivery for most items. The items must be unworn, unwashed, and in their original condition with all tags attached. Please note that custom-made or tailored items are non-returnable unless there is a defect in craftsmanship.

Returns for faulty or incorrect items are free. For other returns, a nominal fee may be deducted from your refund to cover return shipping costs. Please check our return policy page for more details.

Once we receive your returned item, it typically takes 5-7 business days to process your return and issue a refund. You will receive an email confirmation once your return has been processed.

If you receive a damaged or defective item, please contact our customer service team immediately. We will arrange for a replacement or refund and provide instructions for returning the defective item.

Yes, we stand behind the quality of our products and offer a satisfaction guarantee. If you are not completely satisfied with your purchase, please contact our customer service team to discuss your concerns and available options.